Call Centres

A SIMPLER, MORE FLEXIBLE, MORE SCALABLE AND MORE COST EFFECTIVE SOLUTION.

Our all-in-one contact centre solution offers a great user experience. We have reduced the complexity, and no techies are required to set up and manage BlueCloud.

With BlueCloud you no longer need to invest in any special hardware, so goodbye server rooms and expensive equipment. It is a powerful solution running running on a global network of top tier cloud providers, such as Amazon AWS. This provides you with crystal free calls to and from any location, with security and data privacy at the core.

We got our entire team operational in less than 2 hours!

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Crystal clear calls

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No equipment
required

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All-in-one
contact centre solution

BlueCloud includes all the features you would expect from an enterprise grade platform, such as call recording, IVR, inbound/outbound/blended operations, omni-channel support, chat, analytics etc. Set-up is completely hassle-free and you will be up and running in just a couple of hours. Manage your entire operation from anywhere. Designed for flexibility and scalability, you only pay for what you what you need with BlueCloud.

Key Features

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BlueCloud offers predictive, progressive and preview outbound dialling.

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Omni-channel solutions to keep all conversations in one place

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Real time reporting and advanced analytics

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Call recordings and monitoring tools

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All calls are made directly from your browser with WebRTC. No softphones required.

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Flexible IVR solution to suit your requirements

Get Started

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Let us know what you have in mind and your contact details. We will be in touch shortly.