BlueCloud is a cost effective all-in-one solution with a built-in mini CRM. With our omni-channel solution, BlueCloud is your one stop shop for all customer conversations. Your privacy and security is paramount to us, and in addition to running on Amazon Web Services (AWS) and other top tier cloud platforms, BlueCloud offers both encrypted data and voice capabilities.
No hardware required. Plug and play.
BlueCloud does not require any physical space nor any special equipment on your premises. This not only saves you a considerable CAPEX investment, but also reduces your ongoing maintenance cost. All you need is a reliable internet connection and your team could be located anywhere - either 500 in a single contact centre or everyone working remotely
Your browser is your phone with WebRTC
Supported by Apple, Google, Mozilla Firefox, Microsoft and Opera among others, Real-Time Communication for the Web (WebRTC) is a framework which allows communication tools to run smoothly directly in the browser without additional software. BlueCloud offers this to all clients, delivering crystal clear audio with absolutely no hassle.